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FAQ and managing your subscription.
How do I cancel my subscription?
If you are cancelling your service due to a server issue or if you can't figure something out, we ask that you first contact our support team so we can help. We promise to do everything we can to make things right. To cancel your server please follow the steps below. Login to our Client Area. and click the "See your services" button. Select the servi
How do I upgrade / downgrade / switch my plan?
Login to our Client Area. and click the "See your services" button. Select the service you wish to upgrade Then select 'Upgrade' You will then have a choice of pl
How do I add funds to my account?
It's easy to add funds to your account at Empower Servers. This can be done inside of your client area. Step 1: Login to the Client Area Step 2: Click on the 'My Account' button on the header Step 3: Click on 'My Funds' Step 4: Add funds to
Can I join a Minecraft server on Xbox, PS4, or Nintendo Switch?
Unfortunately, external servers are not supported on Xbox, PS4, or Nintendo Switch at this time. Java edition servers with Empower Servers work on the Windows or Mac java version of Minecraft. Bedrock servers work on the Windows 10 edition, iOS, or Android.
What hardware do your game servers use?
At Empower Servers, we use the latest server hardware to deliver the ultimate gaming experience. We are constantly upgrading our servers. Here is the current inventory as of April, 2022. United States Intel i9 10900K or newer 3.4GHz base speed 128GB RAM NVMe SSD Storage Xeon-E 2286G 4.0GHz base speed 128GB RAM NVMe SSD Storage Canada AMD EPYC 7351P 2.4GHz base speed 128GB RAM NVMe SSD Storage AMD Ryzen 9 5900X 3.7GHz base speed 128GB RAM NVMe SSD Storage Germany AMD Ryzen 9
How to Use The Control Panel
How to update to 1.19