> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.empowerservers.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I cancel my subscription?


# ❗ How to Cancel Your Server

| **Quick Tip:** Thinking of leaving? Reach out to our support team first — we’ll do everything possible to help you stay!
---

## 💬 Need Help Before You Go?

If you're canceling due to a **server issue** or because you're **having trouble setting something up**,  
**please contact our support team first** - we're here to help!

> 💬 **Live Chat Support:** Click the chat on the bottom right, or email us at [support@empowerservers.com](mailto://support@empowerservers.com)

We can often fix problems, offer credits, or recommend better server options, and **we'd love the chance to make it right before you cancel**!
---

## 🛠️ How to Cancel Your Server (If You Still Wish To)

1. **Log into the [Client Area](https://billing.empowerservers.com/login/)** and click **"See your services"**.

   ![](https://storage.crisp.chat/users/helpdesk/website/85bc5985980c3800/syspng_ywgje9.png)
---

2. **Select the service** you want to cancel.

   ![](https://storage.crisp.chat/users/helpdesk/website/85bc5985980c3800/servicepng_1bpt6e8.png)
---

> ⚠️ **Important for PayPal Users:** If you are paying with PayPal, make sure to cancel your **automatic subscription** inside your PayPal account as well to avoid future payments.  See [PayPal’s Guide Here.](https://www.paypal.com/us/cshelp/article/what-is-an-automatic-payment-and-how-do-i-update-or-cancel-one-help240)
---

3. **Click 'Request Cancellation'** on the left sidebar.

   ![](https://storage.crisp.chat/users/helpdesk/website/85bc5985980c3800/rcpng_iv99of.png)

|| Note: We cannot hold data for cancelled/terminated servers, be sure to backup and download a copy of your server files before cancelling if you wish to retain them. ---

# 🌟 Thank You for Choosing Empower Servers

We truly appreciate every player and server owner who chooses us.  
If you ever want to return, **your account will still be here for you.**

Hope to see you again soon! 💬🎮